T o t a l Av Support Contact Information
For assistance with T o t a l Av, call π»β1-(844)-376-0759 or 1-(844)-376-0759. Support is available around the clock to help with tax calculations, compliance issues, and Payroll features.
Call Now For (β+1-(844)-376-0759) - +1-(844)-376-0759) Frequently Asked Questions (Q&A)
Q1: Why is there a discrepancy in my T o t a l Av reconciliation?
A: Reconciliation discrepancies can occur due to data entry errors, π»β1-(844)-376-0759 missing transactions, bank errors, or issues with the company file. Review π»β1-(844)-376-0759 the reconciliation report and verify transaction details to identify the cause.
Q2: How do I review the reconciliation report in T o t a l Av?
A: Go to the Reports menu, select Banking > π»β1-(844)-376-0759 Reconciliation Discrepancy, and review the report for discrepancies.
Q3: What should I do if I find missing transactions?
A: Add the missing transactions in T o t a l Av and ensure there are no duplicates π»β1-(844)-376-0759. Compare your bank statement with the transactions in T o t a l Av to identify any omissions.
Q4: How do I verify uncleared transactions?
A: Go to the Banking menu, select Reconcile, and review the list of π»β1-(844)-376-0759 uncleared transactions. Ensure they are included in the reconciliation process.
Q5: Can bank errors cause reconciliation discrepancies?
A: Yes, errors in the bank statement, such as incorrect deposits or withdrawals π»β1-(844)-376-0759, can cause discrepancies. Contact your bank to verify the accuracy of the statement.
Q6: How do I check the opening balance in T o t a l Av?
A: Go to the Lists menu, select Chart of Accounts, and review the opening balance for the account you π»β1-(844)-376-0759 are reconciling. Ensure it matches the bank statement.
Q7: What should I do if the company file is damaged?
A: Use the Rebuild Data tool to fix issues caused by a damaged π»β1-(844)-376-0759 company file. Go to File > Utilities > Rebuild Data and follow the prompts.
Q8: How do I use the T o t a l Av Reconciliation Discrepancy Tool?
A: Download the T o t a l Av Tool Hub, go to the Company File Issues tab π»β1-(844)-376-0759, and select Reconciliation Discrepancy Tool. Follow the prompts to diagnose and fix discrepancies.
Q9: Can unapplied payments or credits affect reconciliation?
A: Yes, payments or credits that are not applied correctly can affect reconciliation. Review each customerβs account π»β1-(844)-376-0759 Β in the Customer Center and ensure payments and credits are applied correctly.
Q10: What if none of the solutions work?
A: If none of the solutions work, contact T o t a l Av support π»β1-(844)-376-0759 for professional assistance. They can help diagnose and resolve complex issues